Frequently Asked Questions
Ordering
How do I place an order?
Click the short video to see the tutorial.
Can I modify or cancel my order?
Once an order has been completed you will not be able to make ammendments to it, but you will be able place another order.
What are the payment options?
At this time we do not accept credit card payments. However the following payment options are accepted:
I cannot find the answer to my question how do I reach a CSR?
You can contact us via the chat option located at the bottom right of the page, or you can send us a direct message via our Instagram @styleandsea.
How do I become a subscriber?
Simply enter your valid email address in the box at the bottom of the page and select the "Sign Up" button.
Can I order by phone?
Unfortunately we do not accept orders over the phone at this time. However, you may order directly from our website on your smartphone. Start shopping now.
Do you restock sold out items?
Yes we do restock some of our sold out items.
Delivery/Shipping
What are the delivery options?
There are four delivery options available with us:
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In peron collection: meeting points are either Park Street PoS, San Juan, its will be ready for collection one day after the order is placed.
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Domestic shipping TTPOST : 2-4 working days
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Regional Shipping via TTPOST-DHL : 3-5 working days
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International Shipping via TTPOST-DHL : 3-7 working days
What are the shipping destinations?
TTPOST can ship to any doesmtic location in Trinidad and Tobago.
I think my package was lost or stolen, what do I do now?
Style and Sea is not responsible for lost or stolen packages. The carrier will generally determine a safe and secure place at your delivery address, if you are unable to collect.
I cannot find the answer to my question how do I reach a CSR?
You can contact us via the chat option located at the bottom right of the page, or ou can send us a direct message via our Instagram.
Returns
Do you offer refunds?
We do not offer cash refunds, however we do offer store credits that can be used to purchase another item providing that the item falls within or return policy guidnelines.
I cannot find the answer to my question how do I reach a CSR?
You can contact us via the chat option located at the bottom right of the page, or ou can send us a direct message via our Instagram.
Gift Vouchers
How will I know the value of my gift voucher?
The value of your gift voucher will be written at the front of the gift voucher.
How do I use my gift voucher?
Gift vouchers can be used to purchase any item on the site. Your gift voucher would be accompanied by a code, this code is to be used on checkout for the discount to be applied.
I cannot find the answer to my question how do I reach a CSR?
You can contact us via the chat option located at the bottom right of the page, or ou can send us a direct message via our Instagram.
Order Status
Why was my order cancelled?
Your order can be cancelled if the period for your payment has elapsed without your payment being made. Please note there is a two day wait period for the full payment to be made.
How do i track my order?
Once your package has been sent through TTPOST you will be sent the ttpost trackpac tracking number, you will be able to contact ttpost directly to follow up on the status of your package: 800-POST(7678).
I cannot find the answer to my question how do I reach a CSR?
You can contact us via the chat option located at the bottom right of the page, or ou can send us a direct message via our Instagram.